Order processing
Orders are currently placed by contacting our team through the contact form, by email, or by phone; we are preparing direct online checkout and will update this page when it launches. Once an order is confirmed, it is processed and prepared for shipment within 1–2 business days (Monday–Friday, excluding U.S. federal holidays).
Carriers & methods
We ship via USPS, UPS, and FedEx, depending on package size, destination, and delivery speed selected. A specific carrier and tracking number will be provided once your order ships.
Delivery estimates
| Destination | Estimated transit time |
|---|---|
| U.S. domestic (standard) | 5–10 business days after dispatch |
| U.S. domestic (expedited, where available) | 2–4 business days after dispatch |
| International | 10–20 business days after dispatch |
Delivery estimates begin once an order ships, not from the date of order confirmation, and are estimates rather than guarantees. Carrier delays, customs processing, and severe weather can extend transit time.
Shipping costs
Shipping cost depends on package weight, dimensions, and destination, and is confirmed with you in writing before your order is finalized. We do not charge hidden fees beyond the shipping cost and any applicable taxes communicated at the time of order.
Order tracking
You will receive a tracking number by email once your order ships. If you do not receive tracking information within 3 business days of order confirmation, contact contact@britislellc.com.
International orders
International orders may be subject to customs duties, import taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the shipping cost collected by Britisle LLC. We are not able to predict or control the amount of these charges.
Lost or delayed packages
If your tracking shows no movement for more than 7 business days, or shows delivery but you have not received your package, contact us within 14 days so we can open a trace with the carrier and arrange a replacement or refund if the package is confirmed lost.
Contact us
| Company | Britisle LLC |
|---|---|
| Address | 1910 Thomes Ave, Cheyenne, WY 82001, United States |
| Shipping questions | contact@britislellc.com |
| Phone | +1 (928) 351-9375 |
| Hours | Monday–Friday, 9:00 AM–5:00 PM (EST) |